EL1 Assistant Director, Return to Work Support

7 days ago

Canberra, Australia Comcare Full time

Overview of the Team

The Injury Management and Return to Work (RTW) Support team is a multidisciplinary team responsible for enabling and supporting functions critical to delivering a high performing claims management service. The team monitors and drives the integrity of medical information as it relates to claims received by Comcare. 

This includes management of Comcare’s Clinical Panel, independent medical examinations and monitoring medical providers. The team also facilitate a network or community of practice for injury management advisors working on claims. The team focus on RTW practice across Australian Public Service (APS) agencies and projects to help improve performance and outcomes.  

Overview of the Role

The Assistant Director, RTW Support leads a team responsible for driving standards of rehabilitation and RTW practice across Comcare and employers. The team implements projects of improvement to improve capability and RTW outcomes. 

The Assistant Director leads this work and collaborates across Comcare, our client agencies and with contracted service providers. The AD will utilise data sources and evidence-based approaches to develop recommendations and subsequently inform continuous improvement initiatives, delivering better practice.  The Assistant Director, RTW Support reports to the Director, Injury Management and RTW Support.

The primary responsibilities are: 

  1. Contribute to Comcare’s purpose, Corporate Plan and claims management strategy and operating model.  
  2. Drive rehabilitation and RTW practice across claims management operations in line with the claims management strategy including the achievement of claims management targets and contributing to successful completion of improvement projects. This includes monitoring claims management activities (especially RTW) and compliance with Comcare’s rules and objectives.   
  3. Lead Comcare’s monitoring of RTW practice across APS agencies and implement projects to improve rehabilitation and RTW approaches and capability.  
  4. Work across Comcare and our client agencies, to focus on the delivery of consistent rehabilitation and RTW, positive claim outcomes, sharing information and better practice, and resolving conflicts. 
  5. Lead a small team in accordance with APS and Comcare requirements including human resource, financial management and procurement requirements. Develop and manage teams including working with teams to ensure appropriate resourcing.
  6. Connect and integrate rehabilitation and RTW with other functions of Comcare and across the APS including leading Comcare’s representation and activities. 

Qualifications and Experience

Mandatory:

  • Tertiary qualifications in medical or allied health.

Highly Desirable:

  • Ability to be registered with the relevant medical or allied health professional association. 
  • Experience working in the rehabilitation industry or practical experience in rehabilitation and/or return to work.

Specific Conditions of Employment

  1. Australian citizenship.
  2. Character clearance (Australian Criminal History Check).
  3. Employee Health Declaration.
  4. Six months probationary period for new engagements.
  5. Ability to obtain and maintain a Baseline Security Clearance.

How to apply

Please review the Job Information Pack below and provide a statement of claims with your responses outlining what you could bring to this position including your skills, experience and knowledge relevant to the job specific capabilities and role (maximum 2 pages).

Please note: The vacancy closes at 11:59pm, Australian Eastern Daylight Time (Canberra, Melbourne, Sydney time). If you experience any issues with submitting your application, please contact recruitment@comcare.gov.au

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