Pet Care Sales Associate

3 days ago


Warners Bay, New South Wales, Australia Petbarn Full time

About Petbarn

Petbarn is a leading pet specialty retailer with over 230 locations throughout Australia and New Zealand. For over 30 years, customers have come to Petbarn for exceptional products, outstanding service, and expert advice. We are committed to providing an unparalleled shopping experience for pet owners and enthusiasts.

Job Summary

We are seeking highly motivated and customer-focused Sales Assistants to join our team on a casual basis. As a Sales Assistant, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and engaging store environment.

Key Responsibilities

  • Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving issues in a professional and courteous manner.
  • Product Knowledge: Maintain a high level of product knowledge, including pet food, toys, and accessories, to provide expert advice to customers.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and customer areas.
  • Merchandising: Assist with merchandising and visual displays to create an engaging and attractive store environment.
  • Teamwork: Collaborate with colleagues to achieve sales targets, provide support during peak periods, and contribute to a positive team culture.

Requirements

  • Customer Service Focus: A real customer service focus with an ability to wow our customers.
  • Highly Motivated: Highly motivated and proactive, with a strong desire to succeed.
  • Integrity: High integrity, with a strong sense of ethics and responsibility.
  • Communication Skills: The ability to communicate effectively with customers, colleagues, and management.
  • Composure: Composure under stress and pressure, with a calm and professional demeanor.
  • Attention to Detail: An eye for detail, with a focus on maintaining a high level of accuracy and quality.
  • Physical Demands: Ability to lift heavy items, such as bags of dog food, and stand for long periods.
  • Experience: At least 2 years of experience working in a high-volume, disciplined retail environment.
  • Merchandising Skills: Strong merchandising skills, with the ability to create visually appealing displays and maintain a high level of product knowledge.
  • Pet Experience: Commitment to the care and well-being of pets, with a passion for providing exceptional service to pet owners.

What We Offer

Petbarn offers a competitive salary, opportunities for career growth and development, and a fun and dynamic work environment. If you are a motivated and customer-focused individual who is passionate about providing exceptional service to pet owners, we encourage you to apply for this exciting opportunity.


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