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About The Good Guys
At The Good Guys, our mission is to enhance the lives of families by providing quality products at affordable prices. As a part of Australia's largest and rapidly expanding retailer of electrical goods and appliances, we employ over 3,500 individuals across more than 100 locations nationwide, with our support office situated in Southbank, Melbourne.
Since our inception in 1952, we have been dedicated to customer satisfaction and community service, continually striving to uphold our legacy while aiming to be the leading provider of comprehensive home solutions in the electrical retail sector.
Employee Benefits
- Attractive employee discounts available across JB Hi-Fi and The Good Guys
- Opportunities for professional growth and development within a large retail organization
- Paid parental leave policy
We offer a challenging role that encourages you to make a meaningful impact in a vibrant and fast-paced environment. Our competitive compensation package includes substantial employee discounts, exclusive offers across JB Hi-Fi and The Good Guys, paid parental leave, novated leasing options, and a matching donation program for contributions made through our Doing Good workplace initiative.
Role Overview
Play a vital role in driving profitable sales growth by achieving sales objectives and providing an outstanding customer experience.
Key Responsibilities
- Provide exceptional and consistent customer service
- Achieve quality, profitable sales in alignment with established financial targets
- Collaborate effectively with team members to ensure excellent customer service and address any inquiries
- Maintain high standards for visual merchandising
- Oversee and assist with online orders received at the store, including stock selection, packaging, and timely delivery arrangements
