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About The Good Guys
At The Good Guys, our mission is to assist families in enhancing their lives while saving money. As a part of Australia's largest and rapidly expanding retailer of electrical goods and appliances, we employ over 3,500 individuals across more than 100 locations nationwide, along with a support office located in Southbank, Melbourne.
Since our inception in 1952, we have been dedicated to providing exceptional service and 'doing good'. Today, we continue to build on that legacy while remaining committed to our objective of becoming Australia's leading total home solutions electrical retailer.
Employee Benefits
- Attractive employee discounts available across JB Hi-Fi and The Good Guys
- Opportunities for personal and professional growth within a large retail organization
- Paid parental leave
We offer a position that challenges you daily to make a positive impact in a vibrant and fast-paced setting. You will receive a competitive compensation package, excellent employee discounts, and exclusive offers across JB Hi-Fi and The Good Guys, along with paid parental leave, novated leasing, and a matching contribution for every dollar you donate through our Doing Good workplace giving initiative.
Position Overview
Play a key role in driving profitable sales growth by achieving sales objectives and providing an outstanding customer experience.
Key Duties
- Provide exceptional and consistent customer service
- Achieve quality, profitable sales in line with an established budget
- Collaborate effectively as part of a team to deliver excellent customer service and address any inquiries
- Ensure all visual merchandising meets high-quality standards
- Oversee and assist with online orders received in-store, including picking, wrapping, and organizing timely delivery of items
