High Impact Resilience Specialist

7 days ago

Melbourne, Victoria, Australia beBeeReliability Full time $110,000 - $140,000
Job Description

This is a high-visibility role where you will lead the response to high-priority incidents and drive rapid recovery to minimise business impact.

As a Major Incident Manager, you'll play a critical role in safeguarding essential technology services and driving service performance improvement through leveraging tools like ServiceNow and Power BI.

You will also shape the future of resilience by strengthening our disaster recovery and continuity capabilities.

  • Lead recovery activities during disasters and critical incidents, ensuring timely restoration of critical services.
  • Drive post-incident problem management to identify root causes and implement corrective actions.
  • Plan, coordinate, and run disaster recovery and scenario exercises to validate service continuity.

Key Responsibilities:

  • Support the delivery, governance, and continuous improvement of disaster recovery and technology continuity policies and practices.
  • Partner with cross-functional teams, providing continuity and incident management expertise to align operational practices with cyber risk objectives.

Requirements and Skills:

  • Broad, practical experience in Incident, Problem, and Service Continuity Management (ITSCM), with at least 5 years in Major Incident Management and ITSM.
  • Proven ability to coordinate technical and business resources to resolve complex issues efficiently.
  • Strong analytical, verbal, and written communication skills, with the ability to influence, negotiate, and build effective relationships at all levels.

Why Join Us?

  • 20 weeks of paid leave for primary carers with flexible return options.
  • Enjoy a central CBD location with access to parking and public transport.
  • Purchase up to four additional weeks of leave annually.

At Origin, we're committed to fostering a diverse, gender equitable workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations, and people within LGBTQ+ communities.

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