Desktop Support Specialist

4 weeks ago


Melbourne, Victoria, Australia Axiom Technologies Full time

Axiom Technologies is a leading provider of IT services, supporting medium to large-scale enterprises worldwide. Our team is dedicated to delivering exceptional service and support to our clients.

We are seeking a skilled Desktop Support Officer to join our team. As a key member of our IT support team, you will be responsible for providing timely and accurate assistance to end-users within our desktop computing environment.

Key Responsibilities:

  • Provide technical support for desktop computing environment, including troubleshooting and resolving hardware and software issues.
  • Assist with the installation and configuration of new hardware and software.
  • Develop and maintain knowledge of IT systems, including Windows operating systems, Microsoft Office applications, and other relevant technologies.
  • Collaborate with other team members to ensure seamless service delivery.
  • Continuously improve processes and procedures to enhance service quality and efficiency.

Requirements:

At least two years of experience in a similar role.Strong technical skills, including knowledge of Windows operating systems, Microsoft Office applications, and other relevant technologies.Excellent communication and interpersonal skills.Ability to work in a fast-paced environment and prioritize tasks effectively.Strong analytical and problem-solving skills.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

If you are a motivated and experienced IT professional looking for a new challenge, please submit your resume and cover letter to us.



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