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Customer Service Representative

2 months ago


Osborne Park, Australia YMCA WA Full time

About the Role

The YMCA WA is currently recruiting for a casual Customer Service Officer, based at our Narrogin Regional Leisure Centre. The primary responsibility of this role is to ensure all enquiries, paperwork, sales, customer service and administration pertaining to the centres patrons and members are professionally handled.

Narrogin Regional Leisure Centre, managed by the YMCA WA, provides health and fitness, recreation, sporting and leisure opportunities for the entire community. We create an environment where people are engaged and feel safe, have a strong sense of belonging and ensure our centre is connected with the local community and supporting local initiatives.

Key Responsibilities

  • Provide exceptional customer service to patrons and members
  • Handle enquiries, paperwork, sales and administration tasks
  • Work collaboratively with the centre team to achieve goals and objectives
  • Develop and maintain relationships with local community groups and stakeholders
  • Contribute to the development and implementation of centre programs and services

Requirements

  • Previous experience in a customer service role
  • National Police Certificate and Working with Children check
  • Friendly and outgoing personality able to interact with patrons of all ages
  • Ability to utilise own initiative and work independently
  • Flexibility in availability including weekends

Benefits

  • Free gym membership
  • Free employee assistance program
  • Supportive management
  • Flexible Working Arrangements
  • Relocation Assistance (Eligible Applicants)
  • Generous discounts on corporate healthcare - HBF
  • Growth & Professional Development Opportunities
  • Work for a WA based not for profit with a long history of making a real difference in the local community
  • Working in an organisation with unwavering focus and commitment to safeguarding children first and foremost in everything we do.

How to Apply

Click on the 'Apply' button below to submit your application. For the full job description and selection criteria, click on the PDF file on the attachment link below. Please submit your CV with your application.

The YMCA WA is committed to providing a safe workplace and will comply with all mandatory vaccination directions. Where a position is covered by a relevant direction, you will be required to provide an approved form of evidence of vaccination or exemption prior to commencing employment.

At the YMCA, we are committed to empowering all Children and Young People to feel safe and be safe, at the YMCA, in their families and in their communities. As such, we ensure that all of our candidates are appropriately screened (including police checks) to make sure that the right people are in the right roles.