Customer Service Representative

4 weeks ago


East Ballina, New South Wales, Australia EG Australia Full time

We are seeking a talented individual to join our EG Australia team as a Customer Service Representative at our Ballina store. This is an exciting opportunity to be part of a dynamic retail environment and deliver exceptional customer experiences.

About the Role

This role involves providing excellent customer service, promoting products, operating point of sale systems, and maintaining a safe working environment. If you have previous retail experience, a confident attitude, and excellent communication skills, we encourage you to apply.

Key Responsibilities
  • Deliver Brilliant Customer Service: Provide outstanding customer experiences, respond to customer inquiries, and resolve issues in a professional manner.
  • Promote Products and Deals: Inform customers about promotions, discounts, and new products, and ensure they understand the benefits of our offers.
  • Operate Point of Sale Systems: Accurately process transactions, manage cash handling, and maintain stock levels.
  • Maintain a Safe Working Environment: Ensure the store is clean, organized, and secure, and report any incidents or hazards to management.
What We Offer

As a valued member of our team, you will enjoy a competitive salary, bonus structure, and superannuation benefits. You will also have access to exclusive discounts, fuel savings, and employee well-being programs.

Benefits
  • Competitive Pay Rate: $33.99 per hour (adult rate) with opportunities for bonuses and performance-based incentives.
  • Access to Exclusive Discounts: Enjoy discounts on fuel, food, and other products through our partner retailers.
  • Fuel Savings: Save money on fuel purchases through our Team Fuel Discount program.
  • Employee Well-being Programs: Access to free flu vaccinations, general counseling services, and other support programs.
About EG Australia

We are a leading consumer retail company committed to delivering exceptional customer experiences across Australia. Our stores offer a wide range of products and services, including fuel, food, and convenience items. As a Customer Service Representative, you will play a vital role in shaping the future of our business and contributing to our mission to become the preferred destination for quality goods and services.



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