Customer Service Representative

1 week ago


East Ballina, New South Wales, Australia Telstra Limited Full time

At Telstra Limited, we are currently seeking a Customer Service Representative to join our team in the Ballina store.

This is an excellent opportunity for a motivated and customer-focused individual to deliver exceptional customer experiences, drive sales growth, and contribute to the success of our retail business.

The estimated annual salary for this role is $50,000 - $70,000 AUD, depending on experience.

About the Role

This is a part-time position, working approximately 20 hours per week. As a Customer Service Representative, you will be responsible for:

  • Providing personalized service to customers, addressing their queries, and resolving issues promptly
  • Selling Telstra products and services to customers, meeting or exceeding sales targets
  • Developing and maintaining relationships with customers, understanding their needs, and offering tailored solutions

You will be working in a fast-paced environment, collaborating with colleagues to achieve sales goals and provide excellent customer service.

What We Offer

As a valued member of our team, you can expect:

  • A competitive hourly rate, reflecting your skills and experience
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A supportive and inclusive work environment, promoting diversity and inclusivity
  • Opportunities for career growth and advancement within the company

We strive to create a workplace culture that values respect, empathy, and open communication. If you share our commitment to delivering exceptional customer experiences and driving business success, we encourage you to apply for this exciting opportunity.



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