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Customer Success Manager

2 months ago

Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full time

About ACCS - ARES Customer Care Solutions GmbH

We are a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool.

We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide. Our team is passionate about fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.

Job Summary

We are seeking a highly skilled Customer Success Manager - Advertising Expert to join our team. As a key member of our organization, you will be responsible for managing multiple projects with minimal supervision, utilizing your technical expertise in digital marketing to drive business growth.

Key Responsibilities

  • Project Management: Manage multiple projects simultaneously, ensuring timely completion and high-quality results.
  • Digital Marketing: Utilize your expertise in digital marketing to develop and execute campaigns that drive business growth.
  • Client Relationship Management: Build and maintain strong relationships with clients, ensuring their needs are met and exceeded.
  • Performance Analysis: Analyze campaign performance data to identify areas for improvement and optimize campaigns for maximum ROI.

Requirements

  • Experience: Minimum 4 years of experience in advertising, with a strong background in digital marketing.
  • Technical Skills: Proficiency in digital marketing tools, including Meta, Google, and TikTok.
  • Soft Skills: Excellent communication and problem-solving skills, with the ability to work independently and as part of a team.

What We Offer

We offer a competitive salary, a dynamic work environment, and opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for digital marketing, we encourage you to apply for this exciting opportunity.