Technical Commercial Lead

3 days ago

City of Cockburn, Australia beBeeCareer Full time $120,000 - $175,000
Product Specialist HPGR Services

We are seeking a highly skilled Product Specialist to join our team. The ideal candidate will have a strong understanding of HPGR technology and service lifecycle.

This role involves providing technical and strategic support to sales and service teams, ensuring the effective implementation of global service strategies at the regional level. The Product Specialist will contribute to business development, support financial performance through strategic pricing, and ensure the delivery of integrated service solutions that enhance the reliability and efficiency of the installed base throughout its lifecycle.

Key Responsibilities:

  • Act as the regional technical expert for HPGR services, supporting sales teams with solution development and customer engagement.
  • Translate complex engineering concepts into clear, customer-focused value propositions.
  • Develop and implement regional business plans aligned with global HPGR service strategies.
  • Monitor market trends and competitor activities to identify growth opportunities and inform service offerings.
  • Collaborate with the regional Service Center to ensure high-quality execution of reconditioning and refurbishment services.
  • Align regional service processes with global quality standards and drive continuous improvement initiatives.
  • Coordinate cross-functional efforts between engineering, supply chain, and operations to ensure service readiness and delivery.
  • Facilitate knowledge transfer and technical training for internal teams and customers.
  • Support business development by identifying new service opportunities and contributing to contract negotiations.
  • Track and analyze regional KPIs to drive performance improvements and enhance customer satisfaction.

Required Skills and Qualifications:

  • Bachelor's or Master's degree in Mechanical Engineering, Mining Engineering, or related field.
  • Minimum 5 years of experience in a technical-commercial role, preferably in mining or heavy industry.
  • Strong understanding of HPGR technology and service lifecycle.
  • Proven ability to work cross-functionally in a global matrix organization.
  • Excellent communication, presentation, and stakeholder management skills.
  • Fluent in English; additional regional languages are a plus.
  • Willingness to travel within the region (up to 50%).

Benefits:

  • Diverse and inclusive work environment.
  • Opportunities for career growth and professional development.
  • Competitive salary and benefits package.

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