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Airport Operations Director

2 weeks ago

Melbourne, Victoria, Australia beBeeOperational Full time $120,000 - $180,000
Operational Excellence Manager

The Operational Excellence Manager plays a pivotal role in ensuring the safe, compliant, and efficient delivery of scheduled operations at Melbourne Airport. This involves overseeing the airport's operational performance, supporting day-to-day activities, and leading by example to maintain high standards of customer service.

Key responsibilities include:

  • Overseeing the airport's operational performance
  • Supporting day-to-day activities
  • Leading by example to maintain high standards of customer service

A key responsibility is coordinating aircraft movements in collaboration with various stakeholders, including ground services providers and others.

The manager will also be responsible for operational oversight of ground service providers, planning, developing, and implementing projects related to aircraft turnaround services.

This will involve delivering tactical, operational, and strategic improvement initiatives to enhance safety, on-time performance, customer satisfaction, and financial deliverables.

The successful candidate will work closely with airport leaders, stakeholders, and suppliers to ensure day-to-day customer service standards and on-time performance are met.

They will lead and maintain a skilled and enthusiastic workforce in line with business volume and targets.

The ideal candidate will have strong frontline experience, a well-developed knowledge of airport operations, and exposure to front-line team management.

Required skills and qualifications include:

  • Strong frontline experience
  • Well-developed knowledge of airport operations
  • Exposure to front-line team management

Benefits of working at Jetstar include:

  • Heavily discounted fares to destinations worldwide
  • Other benefits and incentives

Jetstar values diversity and aims to create an environment where employees feel valued, respected, and enabled. We encourage applications from diverse backgrounds and support charities and environmental initiatives.