Claims Officer

1 month ago


Sydney, New South Wales, Australia Edward Jacobs Full time

About Edward Jacobs

A leading insurance company located in Sydney's CBD.

This company has achieved consistent profitable growth by offering innovative risk management solutions.

Its customer-centric focus and financial stability make it a trusted choice for individuals and businesses seeking comprehensive coverage and reliable claims management.

About The Role:

  • Manage end-to-end claims, including recovery actions and liability determination.
  • Build strong relationships with internal and external stakeholders.
  • Ensure meticulous maintenance of electronic claim files, timely application of claim settlements, and effective liaison with investigators and assessors.
  • Deliver exceptional customer service, develop positive working relationships, and facilitate an open dialogue on policy interpretations and claim management.
  • Adhere to established procedures and policies, process claims promptly for optimal outcomes, and contribute to a collaborative team environment.
  • Embrace diverse challenges and opportunities for professional growth and impact within a dynamic and supportive organisation.

Key Responsibilities:

  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent communication and interpersonal abilities.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Knowledge of insurance policies, procedures, and regulatory requirements.

What We Offer:

  • Competitive salary package ($85,000 - $100,000 depending on experience).
  • Quick career progression to Senior Claims Officer.
  • Exposure to a wide network of professionals and potential clients, fostering valuable professional connections.
  • Good level of flexibility - implemented a work-from-home policy whereby staff have the option of 3 days from home.
  • Monthly external training plus regular office sessions & catch-ups.
  • Social environment and numerous staff events / Weekly lunch group exercise classes and social events.

How To Apply:

If you believe you are a strong candidate for this role, please submit your CV to rose.e@edwardjacobs.com.au or call 0449 154 125.



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