Claims Manager
2 weeks ago
Claims Manager Job Description
About the Role
We are seeking a highly skilled Claims Manager to join our team in Sydney. As a Claims Manager, you will be responsible for managing the timely settlement of funds between clients and reinsurers, ensuring compliance with contractual terms and conditions.
Key Responsibilities
- Manage the timely settlement of funds to and from clients, ensuring compliance with all contractual payment terms, warranties, and conditions.
- Direct team members in assessing and submitting client and reinsurer presentation materials to resolve complex questions and secure agreements.
- Integrate Key Performance Indicators (KPIs) and system tools to effectively manage transactional processes and ensure adherence to Service Level Agreements (SLAs).
- Facilitate team and department meetings to share insights, promote collaboration, and drive process improvement initiatives leveraging technology solutions.
- Develop comprehensive information on accounting and claims processes to support business growth.
- Implement processes for conducting reinsurance audits and reviews, reconciling records to ensure quality in the review process.
- Collaborate with peers on contentious reinsurance developments, providing training, mentoring, and guidance to enhance team capabilities.
- Establish and maintain strong relationships with brokers, clients, and markets to address issues and improve working practices.
Requirements
- Proven experience in claims management with a strong understanding of reinsurance processes.
- Excellent communication and interpersonal skills to effectively build relationships and resolve issues.
- Strong analytical and problem-solving abilities, with a proactive approach to managing complex situations.
- Experience in developing and implementing operational processes and improvements.
- Proficiency in using Key Performance Indicators (KPIs) and system tools for managing transactional processes.
- Ability to work collaboratively within a team and mentor junior colleagues.
- Familiarity with accounting and claims processes, particularly focusing on timely processing of claims/accounts.
- Strong organisational skills to manage multiple tasks and ensure timely completion of assignments.
- Knowledge of regulatory compliance requirements related to claims and reinsurance.
About Us
Marsh McLennan is a leading global risk and reinsurance specialist with more than 3,500 professionals in over 60 offices around the world. We deliver a powerful combination of broking expertise, trusted strategic advisory services, and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth.
Our Culture
We are committed to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Working with Us
We offer a hybrid work arrangement, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one 'anchor day' per week on which their full team will be together in person.
-
Claims Manager
4 weeks ago
Sydney, New South Wales, Australia Fuse Recruitment Full timeClaims Manager OpportunityFuse Recruitment is seeking an experienced Claims Manager to join a reputable brokerage in the CBD. As a Claims Manager, you will be responsible for managing a portfolio of complex claims and acting as a subject matter expert for the wider team.Key Responsibilities:Manage a diverse portfolio of claims spanning various sectors and...
-
Claims Manager
1 month ago
Sydney, New South Wales, Australia Succession Partners Full timeClaims Manager OpportunityWe are seeking an experienced Claims Manager to join our dynamic Commercial Agile Insurtech company. As a key member of our team, you will be responsible for leading the claims team to meet performance targets, providing coaching and technical support, and building strong relationships with brokers and suppliers.Key...
-
Claims Manager
3 weeks ago
Sydney, New South Wales, Australia Succession Partners Full timeClaims Manager OpportunityWe are seeking an experienced Claims Manager to join our dynamic Commercial Agile Insurtech company. As a key member of our team, you will be responsible for leading the claims team to meet performance targets, providing coaching and technical support, and building strong relationships with brokers and suppliers.Key...
-
Claims Manager
4 weeks ago
Sydney, New South Wales, Australia Ensure Recruitment Full timeClaims Executive OpportunityEnsure Recruitment is seeking an experienced Claims Executive to join our team in Sydney or Brisbane. As a Claims Executive, you will be responsible for managing a mixed portfolio of claims across various general insurance products.Key Responsibilities:Manage the end-to-end process of a general insurance claims...
-
Claims Manager
4 weeks ago
Sydney, New South Wales, Australia Succession Partners Full timeClaims Manager OpportunityWe are seeking an experienced Claims Manager to join our dynamic Commercial Agile Insurtech company. Reporting to the Head of Claims, this role will involve coaching, managing individual performance, and building strong relationships with brokers and suppliers.Key Responsibilities:Lead the claims team to meet performance targets and...
-
Claims Manager
4 weeks ago
Sydney, New South Wales, Australia Ensure Recruitment Full timeClaims Executive OpportunityWe are seeking an experienced Claims Executive to join our team at Ensure Recruitment. As a Claims Executive, you will be responsible for managing a mixed portfolio of claims across various general insurance products.Key Responsibilities:Manage the end-to-end process of a general insurance claims portfolio.Collaborate with...
-
Claims Manager
4 weeks ago
Sydney, New South Wales, Australia Ensure Recruitment Full timeClaims Executive OpportunityWe are seeking an experienced Claims Executive to join our team at Ensure Recruitment. As a Claims Executive, you will be responsible for managing a mixed portfolio of claims across various general insurance products.Key Responsibilities:Manage the end-to-end process of a general insurance claims portfolio.Collaborate with...
-
Claims Manager
1 month ago
Sydney, New South Wales, Australia Suncorp Group Full time{"title": "Claims Officer Role", "description": "Job SummaryWe are seeking a skilled Claims Officer to join our team at Suncorp Group. As a Claims Officer, you will be responsible for managing a diverse portfolio of Professional and Financial Lines claims, delivering a "Best in Class" claims experience in accordance with policies and procedures.Key...
-
Claims Manager
3 weeks ago
Sydney, New South Wales, Australia Kennedy Reid Full timeJob SummaryWe are seeking a highly skilled Claims Manager to join our team at Kennedy Reid. As a Claims Manager, you will be responsible for managing a mixed commercial lines portfolio across the liability and financial lines claims space.Key ResponsibilitiesApply claims policies and proceduresProvide excellent customer service to clientsLiaise and manage...
-
Claims Manager
2 months ago
Sydney, New South Wales, Australia Fuse Recruitment Full timeClaims Manager OpportunityFuse Recruitment is seeking an experienced Claims Manager to join a reputable brokerage in the CBD. As a Claims Manager, you will be responsible for managing a portfolio of complex claims and acting as a subject matter expert for the wider team.Key Responsibilities:Manage a diverse portfolio of claims spanning various sectors and...
-
Claims Manager
2 weeks ago
Sydney, New South Wales, Australia Marsh Pty Ltd Full timeClaims Manager RoleThe Claims Manager for the Pacific Region is responsible for managing the timely settlement of funds between clients and reinsurers, ensuring compliance with contractual terms and conditions. This role involves directing team members in preparing presentation materials and communications to resolve complex issues and secure agreements. As...
-
Claims Manager
1 month ago
Sydney, New South Wales, Australia Fuse Recruitment Full timeJob Title: Claims ManagerWe are seeking an experienced Claims Manager to join our team at Fuse Recruitment. As a Claims Manager, you will be responsible for managing a portfolio of complex claims and acting as a subject matter expert for the wider team.Key Responsibilities:Manage a diverse portfolio spanning various sectors and products including liability,...
-
Claims Manager
1 month ago
Sydney, New South Wales, Australia Fuse Recruitment Full timeClaims Manager Job DescriptionFuse Recruitment is seeking an experienced Claims Manager to join a highly reputable brokerage in the CBD. As a Claims Manager, you will be responsible for managing a portfolio of complex claims and acting as a subject matter expert for the wider team.Key Responsibilities:Manage a diverse portfolio spanning various sectors and...
-
Claims Manager
2 weeks ago
Sydney, New South Wales, Australia Marsh Pty Ltd Full timeJob Title: Claims ManagerGuy Carpenter is seeking a Claims Manager for the Pacific Region. As a key member of our team, you will be responsible for managing the timely settlement of funds between clients and reinsurers, ensuring compliance with contractual terms and conditions.Key Responsibilities:Manage the timely settlement of funds to and from clients,...
-
Senior Claims Manager
1 week ago
Sydney, New South Wales, Australia Avant mutua Full timeClaims Leadership Opportunity at Avant MutualAvant Mutual, Australia's leading medical defence organisation, seeks a talented Senior Claims Manager to join our NSW team.We're looking for a skilled professional with expertise in insurance claims management to lead our member claims and investigations team. As a Senior Claims Manager, you'll be responsible for...
-
Claims Management Specialist
1 month ago
Sydney, New South Wales, Australia Crawford & Company Full timeAbout the RoleWe are seeking a highly skilled Claims Management Specialist to join our team at Crawford & Company. As a Claims Management Specialist, you will be responsible for managing and resolving complex claims, providing expert advice to clients, and ensuring timely and effective resolution of complaints.Key ResponsibilitiesManage and resolve complex...
-
Claims Management Specialist
2 weeks ago
Sydney, New South Wales, Australia Crawford & Company Full timeAbout the RoleCrawford & Company is seeking a skilled Claims Management Specialist to join our team. As a Claims Management Specialist, you will be responsible for managing and resolving complex complaints and disputes related to insurance claims.Key Responsibilities:Maintain a high-volume caseload of property claim contacts following complaintsWork closely...
-
Claims Management Specialist
3 weeks ago
Sydney, New South Wales, Australia Zurich Insurance Group Full timeJoin Zurich Insurance Group as a Claims Management SpecialistA new adventure awaits at Zurich Insurance Group. We're on a journey to create a brighter future for our customers, communities, and the planet. As a Claims Management Specialist, you'll play a key role in driving positive impact by providing proactive, timely, and effective management of liability...
-
Claims Management Specialist
2 months ago
Sydney, New South Wales, Australia Crawford & Company Full timeAbout the RoleWe are seeking a highly skilled Claims Management Specialist to join our team at Crawford & Company. As a Claims Management Specialist, you will be responsible for managing and resolving complex claims, ensuring timely and effective resolution for our clients.Key ResponsibilitiesManage and resolve complex claims, ensuring timely and effective...
-
Claims Management Specialist
4 weeks ago
Sydney, New South Wales, Australia Crawford & Company Full timeAbout the RoleWe are seeking a highly skilled Claims Management Specialist to join our team at Crawford & Company. As a Claims Management Specialist, you will be responsible for managing and resolving complex claims and complaints in a timely and effective manner.Key ResponsibilitiesManage and resolve complex claims and complaintsWork closely with claim...
