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Administration Coordinator Role
2 weeks ago
We are seeking an organised and detail-focused individual to join our team at Health N Home during an upcoming maternity leave period.
The ideal candidate will have proven experience in coordination, scheduling or administration with excellent communication skills and a flexible attitude.
Key Responsibilities:- Booking continence, wound and catheter appointments with travel time factored in.
- Rescheduling and updating nurse calendars as changes occur.
- Confirming appointments and following up when participants do not respond.
- Creating and sending service agreements and quote requests for complex care.
- Following up outstanding service agreements and approvals.
- Monitoring report authorisations, quote returns and participant payments.
- Dispatching reports once all steps are finalised.
- Managing capacity and referral enquiries via phone and email.
- Entering new referrals into Zander, our client management system.
- Office Administration: Managing general inbox and phone calls, packing orders and dispatching consumables to clients and participants, corresponding with participants and families about quotes, invoices and service-related queries, liaising with other departments to ensure timely and smooth communication across the business.
- Liaising with service providers such as cleaners, couriers and stationery suppliers.
- Supporting the Operations Manager with administrative tasks, data entry and special projects.
- Filing consumable quotes and assisting with invoice queries.
- Full training and structured onboarding provided.
- A chance to make a real impact by supporting better care outcomes for our clients.
- A genuine team culture that values respect, humour, collaboration and transparency.
- An East Brisbane location with easy access to local amenities.
- Growth potential with opportunities for permanent positions for outstanding performers.
Our company is dedicated to delivering high-quality care services to our clients. Our team is passionate about making a difference in the lives of those we serve.
