Senior CRM Strategist

6 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $110,000 - $161,750
Job Description

The primary objective of this role is to spearhead CRM strategy and execution in a system, with the goal of enhancing customer engagement excellence in the Asia Pacific cluster.

This position reports directly to the Commercial Excellence Lead (AP Cluster) and collaborates closely with the MCOP team in the cluster and market field force to plan and execute all CRM priorities.

  • Developing a 3-year roadmap for the CRM function to be customer-centric, business-focused, and results-oriented.
  • Collaborating with stakeholders both locally and within the AP cluster to deliver the roadmap in real terms.
  • Representing the AP cluster in participating Global CRM community meetings to address the needs from the AP cluster and provide feedback on prioritized CRM solutions to be built into the pipeline.

Candidate Requirements:

  • A proven track record in leading CRM strategy and execution.
  • Excellent communication and collaboration skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong analytical and problem-solving skills.

Benefits:

  • A competitive annualized salary range.
  • An attractive benefits package.
  • Opportunities for career growth and development.

Others:

  • Valid driving license required.
  • No hazardous materials handling involved.
  • Flexible work arrangements available.

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