
Strategic Communication Director
4 days ago
Key leadership role in the Trove Partnerships team responsible for managing primary communication channels and creating awareness of services to both Partner and Trove end-users.
You will oversee the management and support of enquiries, develop promotional activities including webinars and training materials through the Partner LearnHub. Regular liaison with internal teams to resolve issues and provide activities related to Trove.
Trove partnership activities include developing and utilising the Content Management System and other reporting mechanisms to understand the impact and reach of Trove.
You will lead your team to deliver customer service excellence and Branch outcomes. Develop, coach and provide performance guidance while identifying development needs.
This is a great opportunity to support the renowned Trove Database and continue building stakeholder relationships.
Required skills and qualifications include relevant experience in Arts, Humanities, Social Sciences or Information Management. Experience in high level customer relations and/or communication and marketing would be beneficial.
A merit pool may be established from this recruitment activity for similar vacancies at the Library.
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