Loyalty and Growth Specialist

1 day ago

Sydney, New South Wales, Australia beBeeDataDriven Full time $90,000 - $120,000
Customer Loyalty and Data Analyst

We're seeking a commercially savvy Customer Loyalty and Data Analyst to drive customer loyalty and growth. This key role involves analysing customer behaviour, designing loyalty programs, and ensuring seamless integration of CRM and Loyalty across digital and in-venue experiences.

Key Responsibilities:
  • Manage the Customer Data Platform to drive segmentation, personalisation, and campaign performance
  • Analyse customer behaviour, loyalty metrics, and commercial data to identify growth opportunities
  • Design loyalty programs that go beyond points - think experiential, differentiated, and emotionally engaging
  • Integrate CRM and Loyalty across digital and in-venue experiences for a seamless customer journey
Requirements:
  • 5+ years of experience in Customer Data Platforms, specifically in hospitality or retail
  • Proficiency in SQL, Excel, CRM, and analytics platforms
  • Excellent communication and interpersonal skills
  • Ability to communicate complex data insights effectively
About this Opportunity:

We're a fast-growing hospitality group dedicated to delivering unforgettable customer experiences. Our team is entrepreneurial, agile, and driven by insight. If you share our passion for delivering exceptional customer experiences, apply now

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