Customer Experience Coordinator

3 days ago

Perth, Western Australia beBeeCustomerExperience Full time $93,500

Job Summary:

We're seeking a Customer Experience Coordinator to lead our customer service and engagement functions.

This role requires a dynamic individual to manage the customer service team, oversee complaint resolution, and drive initiatives that build trust and strengthen community connections.

  • Main Responsibilities:
  • Customer Service Team Management
  • Complaint Resolution Oversight
  • Initiative Development for Trust and Community Engagement

About the Role:

This is an exciting opportunity for someone who enjoys working in a fast-paced environment and has strong communication skills. The successful candidate will have experience in customer service management and be able to work effectively with cross-functional teams.

What We Offer:

  • Benefits:
  • A competitive salary of up to $93,500.59 per annum, plus superannuation up to 15%
  • A 9-day fortnight or 19-day month schedule (full-time)
  • 22 days annual leave
  • Supportive team environment and opportunities for professional development

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