Customer Experience Coordinator

3 days ago

Perth, Western Australia beBeeCustomerExperience Full time $92,000 - $123,000

Job Title: Customer Experience Coordinator

">

We are seeking an experienced professional to join our customer experience team. The successful candidate will be responsible for ensuring a positive and consistent customer experience by coordinating the full breadth of customer liaison activities.

">

The ideal candidate will have demonstrated experience in a fast-paced customer service or workforce scheduling environment, with a strong understanding of customer relationship management systems.

">

Key responsibilities include executing changes to customer and resource rosters and appointments, as required within a short notice period to ensure seamless operations.

">

Our organization is committed to providing exceptional disability services in Western Australia, and we welcome applications from diverse cultural backgrounds, people with disability, and members of the LGBTQIA+ community.

">

As a member of our team, you will have the opportunity to work with a supportive and motivating group of professionals who share your passion for delivering outstanding customer experiences.

">

Key Skills and Qualifications:

">
  • ">
  • Demonstrated experience in a fast-paced customer service or workforce scheduling environment">
  • Strong understanding of customer relationship management systems">
  • Excellent communication, negotiation, and interpersonal skills">
  • Ability to manage competing priorities within deadlines">
  • Strong data management skills to establish, refine, and manage customer data">
">

Benefits:

">

Our organization offers a range of benefits to support your career development and well-being, including:

">
  • ">
  • Competitive salary and salary packaging options">
  • 4 weeks annual leave and 2 wellness days pro-rata">
  • Option to purchase additional leave">
  • Flexible work conditions">
">

How to Apply:

">

To apply for this exciting opportunity, please upload your CV (no more than 3 pages) through our website. Applications will be assessed as they are received, and appointments may be made before the closing date.

  • Customer Experience Coordinator

    6 days ago

    Perth, Western Australia beBeeExperience Full time $96,400 - $127,900

    Job Title: Customer Experience CoordinatorThe Customer Experience Coordinator plays a pivotal role in delivering exceptional customer service by coordinating customer liaison activities.This involves executing changes to customer and resource rosters and appointments within a short notice period to ensure seamless operations. The ideal candidate will have...

  • Coordinating Customer Experiences

    6 days ago

    Perth, Western Australia beBeeCoordinator Full time $60,000 - $80,000

    Customer Experience CoordinatorAtlas Copco Specialty Rental is a division within the Power Technique business area. It serves customers worldwide with temporary air, power, flow, steam, and nitrogen rental solutions.This role involves utilising liaison and coordination skills between internal teams, customers, and suppliers. You'll ensure seamless rental...

  • Customer Experience Coordinator

    2 weeks ago

    Perth, Western Australia beBeeCustomer Full time $54,000 - $78,000

    Job Title: Customer Experience CoordinatorWe are seeking a skilled and detail-oriented individual to join our team as a Customer Experience Coordinator in Western Australia.About the RoleThe successful candidate will be responsible for selecting and packing quality products for customers' weekly shops, ensuring they receive an exceptional experience.About...

  • Customer Experience Coordinator

    7 days ago

    Perth, Western Australia beBeeService Full time $75,911 - $88,851

    Delivering exceptional service to valued members and customers is a pivotal role in our dynamic team.We are seeking a dedicated customer-focused professional to support our operations at RAC Auto Services. The Service Advisor will be responsible for managing member experiences during vehicle services, including coordinating with technicians and communicating...

  • Customer Experience Coordinator

    1 week ago

    Perth, Western Australia beBeeCustomer Full time $71,500 - $89,900

    Job OverviewWe are seeking an experienced professional to coordinate customer liaison activities and enhance the overall customer journey.This role will involve executing changes to customer and resource rosters, maintaining high standards of service, and managing financial packages for reporting and invoice management.Our team members work varying shifts...

  • Customer Experience Coordinator

    3 days ago

    Perth, Western Australia Abn Group Full time

    493525- Perth- Customer Service/Call Centre- Full-time (Fixed Term)- Full-time (Permanent)**About Us**For almost 45 years, ABN Group has been a pioneer in the building, property, and finance industries, making the dream of home ownership a reality for thousands in Western Australia and Victoria. Our market-leading companies include Dale Alcock Homes,...

  • Customer Experience Coordinator

    2 days ago

    Perth, Western Australia beBeeCustomerExperience Full time $93,500

    Job Summary:We're seeking a Customer Experience Coordinator to lead our customer service and engagement functions.This role requires a dynamic individual to manage the customer service team, oversee complaint resolution, and drive initiatives that build trust and strengthen community connections.Main Responsibilities:Customer Service Team ManagementComplaint...

  • Customer Experience Coordinator

    1 week ago

    Perth, Western Australia beBeeScheduler Full time $80,000 - $104,000

    Job SummaryThis role involves ensuring a positive and consistent customer experience through coordinating the full breadth of customer liaison activities.The successful candidate will be responsible for executing changes to customer and resource rosters and appointments within a short notice period, ensuring seamless operations.This role requires knowledge...

  • Customer Experience Coordinator

    2 weeks ago

    Perth, Western Australia Abn Group Full time

    Our CompanyFor more than 45 years, ABN Group has been a leader in the building, property and finance industries, helping thousands of Australians turn the dream of homeownership into reality.We've delivered over 90,000 homes across Western Australia and Victoria - from first homes to luxury builds - earning the trust of our community along the way.What...

  • Customer Experience Coordinator

    2 weeks ago

    Perth, Western Australia ABN Group Full time

    Our CompanyFor more than 45 years, ABN Group has been a leader in the building, property and finance industries, helping thousands of Australians turn the dream of homeownership into reality. We've delivered over 90,000 homes across Western Australia and Victoria - from first homes to luxury builds - earning the trust of our community along the way.What...