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Porter

2 months ago

Sydney, New South Wales, Australia Accor Full time
Job Title: Porter

Join our team as a Porter at The Sebel Quay West Suites Sydney, where you will be responsible for providing exceptional customer service to our guests and residents. As a key member of our team, you will be the first point of contact for our guests, ensuring a warm and welcoming experience from the moment they arrive.

Key Responsibilities:

  • Welcoming guests and providing exceptional customer service
  • Carrying luggage and escorting guests to their rooms
  • Valet parking and retrieving guests' cars
  • Explaining hotel facilities and amenities
  • Processing and delivering packages to residents
  • Providing tourism information and recommendations to guests
  • Responding to guest calls and inquiries

Requirements:

  • Previous service experience in a luxury hotel environment
  • Unrestricted full Australian driver's licence
  • Ability to work shift work, including weekends and public holidays
  • Excellent verbal and written communication skills
  • High standard of personal presentation

What We Offer:

  • Discounted car parking and free dry cleaning
  • Barista coffee and hotel discounts of up to 70% off
  • Opportunity to grow and develop your career within Accor

Accor's Commitment to Inclusion and Diversity:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.