Senior Client Relations Specialist

1 week ago


Melbourne, Victoria, Australia beBeeAccountManager Full time $90,000 - $120,000
Job Role Overview

We are seeking a seasoned Client Relations Manager to join our team. In this role, you will be responsible for building strong relationships with clients and delivering tailored solutions that meet their needs.

  • You will act as a trusted advisor to clients, understanding their requirements and providing guidance on how to achieve their goals.
  • Your primary objective will be to build trust and rapport with clients, demonstrating active listening skills to support upselling and maximize account growth.
  • You will guide clients through the upgrade path from basic to advanced platforms, showcasing software solutions from core POS products to modules and upgrades.
  • Responsibilities also include reactive upselling from inbound sales and expanding monthly recurring revenue.
Key Qualifications
  • A minimum of experience in client management, sales development or similar roles with a sales quota.
  • An understanding of solution-based consultative sales in a SaaS environment.
  • The ability to use Salesforce.com and other technologies to manage pipelines effectively.
  • An entrepreneurial approach; working smarter, not harder.
  • Strong time management and organizational skills.


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