
Customer Experience Advocate
6 days ago
Job Role: Customer Experience Advocate
">Job Summary:
">Deliver exceptional customer service by effectively managing inbound and outbound calls, resolving escalated customer complaints, and providing timely cancellations and rebookings.
">Key Responsibilities:
">- ">
- Manage both inbound and outbound communication channels">
- Resolve complex customer issues">
- Process customer cancellations and rebookings efficiently">
Requirements:
">- ">
- Excellent communication and interpersonal skills">
- Proficient in computer systems and software applications">
- A positive attitude and strong willingness to learn and adapt">
Benefits: Competitive hourly rate, temporary to permanent employment opportunity, free parking available on site
">Location: Based in Knoxfield
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