Customer Experience Manager

6 days ago

Adelaide, South Australia beBeeCustomerService Full time $80,000 - $100,000
Customer Service Management Opportunity

We are seeking a highly motivated and passionate professional to join our customer service team as a Customer Service Manager in Training.

This is an exciting chance to develop your skills and take on new challenges within a rapidly growing organization.

  • Above award rates and comprehensive training provided
  • Potential for advancement
  • Multiple opportunities available

As a Customer Service Manager, you will be responsible for supervising the customer service department and tailoring the store's services and products to meet the specific needs of local customers.

You will work closely with the team to achieve exceptional customer satisfaction and drive sales growth through effective communication, leadership, and problem-solving skills.

  • Unparalleled commitment to customer service excellence
  • Excellent interpersonal and communication skills
  • Familiarity with front-end and POS systems (highly desired)
  • Ability to effectively liaise with team members and management
  • Strong leadership and delegation abilities
  • Ability to coach, train, and performance manage team members
  • Commitment to adhering to work health and safety standards

To succeed in this role, you must have:

  • A passion for delivering exceptional customer experiences
  • Maintain a positive 'can-do' attitude at all times
  • Effective problem-solving skills
  • Lead by example and set high standards
  • Motivate and inspire a team
  • Communicate effectively with management, team members, and customers

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