Customer Experience Manager

3 days ago

Adelaide, South Australia beBeeCustomerService Full time $90,000 - $125,000
Customer Experience Specialist

We are seeking an exceptional customer experience specialist to deliver high-quality service and drive business growth. Key responsibilities include managing complex contracts, networking with internal and external stakeholders, and handling challenging customer issues.

About the Role
  • Deliver outstanding customer experiences through proactive communication and effective project management.
  • Develop strong relationships with strategic clients, collaborating closely with internal teams.
  • Identify opportunities to improve processes, systems, and products.
Key Skills and Qualifications
  • Proven experience in managing complex contracts and relationships.
  • Strong networking skills with internal and external stakeholders.
  • Ability to identify and understand customer data and processes.
  • Experience in handling challenging and complex customer issues.
Benefits
  • Foster a culture of diversity and inclusion.
  • Promote a culture of respect and inclusivity.
Requirements
  • Maintain high levels of customer satisfaction.
  • Work under pressure while maintaining attention to detail.

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