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Global Operations Coordinator

2 months ago

Sydney, New South Wales, Australia Herbert Smith Freehills Full time
About Herbert Smith Freehills

We are a world-leading international law firm with a global team of over 5,000 professionals. As the market leader in Australia, we are committed to high performance, collaboration, diversity and digital innovation.

The Opportunity

We are seeking a highly skilled Global Operations Coordinator to join our New Business & Enterprise Risk team on a fixed-term contract. Based in our Sydney office, you will work closely with our legal teams and the NBI team globally to ensure seamless client and matter data maintenance in our Practice Management system.

Key Responsibilities:
  1. Attend to requests promptly via our workflow system to guarantee timely and efficient service delivery.
  2. Create new clients and matter records, maintaining accurate information throughout their lifecycle, including matter plans and changes.
  3. Assist secretaries and the New Business Intake teams with inquiries on correct setup procedures to ensure regulatory compliance, liaising with relevant teams as needed.
  4. Liaise with Business Development, Business Finance and Partners regarding special client requirements and feasibility assessments.
  5. Transition legacy practice management data into updated structures and assist with general data cleansing.
  6. Respond to ad-hoc requests via email or Teams calls.
  7. Provide support to the Senior Matter Management Analyst and Matter Management Manager.
  8. Adhere to WHS obligations and responsibilities according to the role's requirements.
Requirements:
  • Ideal education: degree or qualifications in Risk and Compliance (or related analytical fields).
  • Previous experience in the Legal Sector, Risk and Compliance, or other analytical fields, including billing or finance, is highly regarded.
  • Excellent attention to detail and accuracy.
  • Ability to use initiative and be proactive.
  • Excellent interpersonal skills.
  • Strong organisational skills and ability to prioritise tasks.
  • Enthusiastic, positive, and committed team member.
  • Excellent service orientation skills.
  • Ability to cope with conflicting demands and meet deadlines.
  • Takes personal responsibility for task completion.
  • Intelligent and commercially minded.
  • Remains calm under pressure.
Benefits:
  1. We offer a competitive salary range of $90,000 - $110,000 per annum, reflecting the complexity and scope of this role.
  2. A supportive working environment that values your growth and development.
  3. Ongoing training and professional development opportunities tailored to your needs.
  4. A comprehensive benefits package, including paid parental leave and a holistic wellbeing fund.
  5. The opportunity to work with a leading international law firm and contribute to its continued success.
About You

We value diverse backgrounds, cultures, genders, and abilities. If you're passionate about delivering exceptional results and supporting our clients, we encourage you to apply. Our team is committed to creating an inclusive environment where everyone can thrive and grow.