Business Application Specialist

7 days ago

Gold Coast, Queensland, Australia beBeeApplication Full time $80,000 - $140,000
Job Description

At our organisation, we're committed to delivering exceptional experiences for customers and communities. Our Technology team is a key part of this vision, working to engage customers, connect communities, and drive business growth.

The Applications Analyst will play a vital role in providing application support and analysis across our technology environment. This includes level 1/2 application support, process improvement initiatives, system administration, and functional analysis.

We're looking for a responsible and committed individual with demonstrated technical skills and experience. You'll pride yourself on delivering excellent time management and problem-solving skills, with an in-depth understanding of a variety of applications.

You'll be working closely with stakeholders to identify, document, and prioritise improvement opportunities across the people, process, and technology spectrums. Your communication skills will be essential in speaking at all levels of the organisation.

This is an opportunity to be part of a progressive organisation with a great culture, assisting in the transformation and growth of the business. Flexible working options are available for all employees, and we uphold the philosophy that the smooth integration of life and work benefits all.

Key Responsibilities:
  • Provide excellent customer service to end users
  • Investigate and resolve issues and escalate where required
  • Develop an understanding of the business capabilities and processes supported by the application catalogue
  • Work with process owners to identify improvement opportunities
  • Collate and share knowledge base of common queries and issues

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