Building Services Officer
3 weeks ago
EML is a leading Workers Compensation and Personal Injury Claims Management business.
We strive to make a positive impact on people's lives through our ongoing support during their return-to-work journey.
We have a diverse team of over 4,000 dedicated employees who are passionate about helping others.
The OpportunityAs a Building Services Officer, you will be the first point of contact for our customers and new starters.
You will have the opportunity to make a real difference in someone's life every day.
Our team is committed to providing exceptional customer service and ensuring that our organisational objectives are met.
Your Responsibilities- Present a professional image of the company by greeting visitors and directing them to the correct team member and/or department.
- Answer all incoming calls and ensure connection to the correct department.
- Manage the reception area and all meeting rooms.
- Receive and direct incoming deliveries.
- Respond to requests from employees regarding any facilities issues by either resolving the issue where possible or informing the Building Services Manager of the request in an accurate and timely manner.
- Create and maintain strong relationships with all stakeholders, internal clients, and the management team by displaying our values and behaviours.
We are looking for a motivated and enthusiastic individual who has previous experience working within a fast-paced customer service environment or in an entry-level administration or reception role.
You will have the ability to take initiative, be innovative, and solve problems with attention to accuracy, spelling, and grammar, and an excellent eye for detail.
Proficiency in Microsoft Office Suite, including MS Word, MS Excel, MS Outlook, and Power Point, is essential.
You will have the ability to learn quickly, use advanced time management, and achieve goals with minimal supervision.
What We OfferWe are committed to maintaining a workplace where everyone feels valued and respected.
We offer a range of benefits, including:
- A vibrant, collaborative, and innovative team culture.
- Flexibility with the opportunity to work from home when fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership.
- Access to discounts at over 350 retailers through our Rewards Hub program.
- Entitlement to an annual tenure and performance-based recognition reward.
- Comprehensive learning and development support.
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards.
- Up to 16 weeks paid parental leave, plus super.
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits.
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