Recovering Independence Claims Specialist

1 week ago


Melbourne, Victoria, Australia beBeeClaims Full time $100,000 - $120,000

Discover a rewarding career as a claims specialist in our Recovering Independence team.

Key Responsibilities
  • Deliver exceptional customer service to injured workers and employers, providing timely and empathetic support throughout their return-to-work journey.
  • Manage caseloads of worker's compensation claims effectively, adhering to legislation and compliance guidelines.
  • Collaborate with stakeholders to achieve positive outcomes for clients, ensuring seamless communication and resolution.
  • Communicate complex information clearly, addressing claimants' concerns and entitlements.
  • Conduct case reviews, conferences, or meetings to ensure optimal results.

As a successful candidate, you will possess:

Essential Skills and Qualifications
  • Previous experience in fast-paced environments, such as customer service, medical reception, or call centres.
  • Excellent PC skills and adaptability to new systems and processes.
  • Strong communication and interpersonal skills, enabling effective engagement with various stakeholders.
  • Empathy, resilience, and problem-solving skills when managing complex situations.
  • Proactivity, self-motivation, and creative thinking to overcome challenges.
  • Attention to detail and strong organisational skills.
Join Our Team

We offer a supportive work environment, opportunities for growth and development, and a chance to make a meaningful impact in the lives of our clients. If you are a motivated and compassionate individual seeking a challenging role, we encourage you to apply.



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