Claims Support Specialist

1 week ago

Melbourne, Victoria, Australia beBeeCareer Full time

We are seeking a Claims Support Specialist to join our team. This role involves providing support to our claims and premium operations, ensuring all customers receive the guidance they require for injured workers to recover and make a safe and sustainable return to work.

The successful candidate will be responsible for utilising Worksafe and Gallagher Bassett systems and programs for records keeping, file notes and contacts.

This is an exciting opportunity for individuals who possess:

  • a passion to service customers
  • high attention to detail
  • time management and organisational skills
  • great communications skills
  • PC literacy and Microsoft Office experience

If you live our values and demonstrate the people capabilities, we can offer you:

  • attractive remuneration packaging & flexible work arrangements - including WFH
  • paid parental leave
  • excellent working environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities;
  • exciting career - as our company grows, so do the opportunities for our people;
  • opportunities for ongoing education and development;
  • service and performance recognition awards; and employee assistance program for yourself and immediate family members

About us:

We are a third-party administrator that manages insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations. We have six offices in Australia and employ over 1200 staff. Through a combination of in-person and digital onboarding and training, we are able to offer all team members connectedness and a sense of belonging to their team; supporting both remote and hybrid working options depending on individual requirements.

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