Food and Beverage Operations Coordinator

3 weeks ago

Sydney, New South Wales, Australia Hyatt Corporation Full time

About the Role:

We are seeking an experienced Food & Beverage Administrator to join our team at Hyatt Regency Sydney, Australia's largest hotel.

The ideal candidate will have a passion for delivering high-level customer service and possess strong organizational skills. This role offers the opportunity to develop administrative skills by providing support to the Food & Beverage team and managing day-to-day administrative tasks.

Main Responsibilities:

  • Provide administrative support to the Director of Food & Beverage and the Food & Beverage Admin team
  • Manage food and beverage outlet emails and ensure all written correspondence aligns with Hyatt Hotels Corporation standards
  • Take phone reservations both internal and external
  • Identify group enquiries for venues and direct these to Venue Sales representatives
  • Assist with handling guest complaints efficiently, while bringing all complaints to the attention of the Food and Beverage Management team
  • Responsible for planning, development, implementation, and running of all special events in the outlets
  • Establish a client base of repeat business to effectively sell spaces for private functions
  • Work closely with the Food and Beverage Outlets Managers to produce various industry and guest wine and promotional dinners throughout the year
  • Responsible for creation of PM accounts and manage charges for all group bookings
  • Tele-market past, current, and future clients to drive and generate business for food and beverage
  • Maintain and update calendars and appointment logs for the F&B management team
  • Maintain adequate stocks of stationery for the office and paper for the outlets

Requirements:

  • Minimum of one-two years' experience in a similar role
  • Knowledge of F&B operation is preferred
  • Experience using Microsoft Office is preferred
  • Strong verbal and written communication skills
  • Valid NSW RSA is essential
  • Full Australian work rights is essential
  • Availability to work from Tuesday to Saturday from 10:00 am to 6:00 pm

What We Offer:

  • A competitive salary of $55,000 - $65,000 per annum
  • Generous discounted accommodation worldwide within Hyatt
  • Discounted accommodation for associates as well as friends and family
  • Rewards and recognition programs
  • Learning and development opportunities
  • Fully laundered uniform
  • Discounted city parking
  • The opportunity to join an international group with endless career opportunities

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