Indigenous Banking Professional
4 days ago
We are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team.
The ICAL team provides a relevant banking service for remote Indigenous customers in Far North QLD, NT, WA, and far North SA.
In this role, you will build and maintain positive relationships with Indigenous customers and communities, ensuring they have access to the Bank's wide range of products and services.
You will be on the phone to customers, delivering outstanding customer service, answering questions about their banking, promoting self-service options, and identifying issues and service gaps.
When not supporting customers directly, you will work with stakeholders, Community and Government Services, to support the bigger picture of assisting Indigenous customers with their everyday banking.
This role would suit an enthusiastic and determined individual, passionate about building positive relationships with our Indigenous customers.
To be successful in this role, you will have highly developed written and verbal communication skills, demonstrated customer and community engagement skills, and the ability to work in collaboration with communities, stakeholders, and other government and non-government agencies.
Strong customer service experience with excellent attention to detail is also essential.
We are committed to supporting the career development of our employees and encourage applications from individuals who are passionate about making a difference in the lives of Indigenous Australians.
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Indigenous Banking Professional
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Perth, Western Australia Commonwealth Bank Full timeWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Professional.The successful candidate will be responsible for building and maintaining positive relationships with Indigenous customers and communities, ensuring they have access to the Bank's wide range of products...
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Indigenous Banking Professional
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Indigenous Banking Professional
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Perth, Western Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a positive impact on the lives of Indigenous Australians by providing them with access to inclusive banking services.As an Indigenous Banking...
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1 month ago
Perth, Western Australia Commonwealth Bank Full time{"About the Role": "We are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team. As an ICAL Specialist, you will play a critical role in providing exceptional customer service to our remote Indigenous customers in Far North QLD and surrounding islands, NT, WA & far North SA.", "Key Responsibilities":...
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Perth, Western Australia Commonwealth Bank Full timeWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team. As an ICAL team member, you will play a critical role in providing exceptional customer service to our remote Indigenous customers in Far North QLD and surrounding islands, NT, WA & far North SA.Your primary responsibility will be to build...
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