Client Services Professional

6 days ago

Toowoomba, Queensland, Australia beBeeBenefits Full time $60,000 - $65,000
Job Description

We are seeking an experienced Client Services Professional to join our team. As a key member of our organization, you will be responsible for delivering exceptional service to our clients by managing their enrollment solutions.

Your primary focus will be on project management, client relationship building, and ensuring seamless communication between internal and external stakeholders.

You will work closely with our Client Managers to understand client needs and develop effective strategies to meet their goals.

In this role, you will have the opportunity to make a meaningful impact on our clients' experiences and contribute to the growth and success of our organization.

Key Responsibilities
  • Project Management: Coordinate and facilitate communication between project team members, ensure timely delivery of projects, and monitor progress to identify areas for improvement.
  • Client Relationship Building: Develop and maintain strong relationships with clients, understand their needs, and provide tailored solutions to meet their goals.
  • Communication: Ensure clear and effective communication between internal and external stakeholders, including clients, brokers, and carriers.
Requirements
  • Experience: Two+ years of benefits experience, with a strong preference for Voluntary Benefits experience.
  • Skills: Intermediate proficiency with Microsoft Office, strong written and verbal communication skills, organizational, interpersonal, and presentation skills.
Benefits

We offer a comprehensive package of benefits, including:

  • A 401(k) savings plan with employer contributions.
  • An employee stock purchase plan.
  • Consideration for long-term incentive awards at our discretion.
  • Medical, dental, and vision insurance.
  • Variety of leaves of absence.
  • Paid time off, including 12 paid holidays throughout the calendar year.
  • 15 days of paid vacation per year.
  • Paid sick leave as provided under state and local paid sick leave laws.
  • Short-term disability and optional long-term disability.
  • Health savings account.
  • Health care and dependent care reimbursement accounts.
  • Employee and dependent life insurance.
  • Supplemental life and AD&D insurance.
  • Optional personal insurance policies.
  • Adoption assistance.
  • Tuition assistance.
  • Commuter benefits.
  • Employee assistance program that includes free counseling sessions.
About Us

We value an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves.

We are committed to providing equal employment opportunities and fostering an inclusive workplace.

If you require accommodations during the application or interview process, please let us know.

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