Human Resources Operations Specialist
2 weeks ago
As a key player in our HR department, you will be responsible for providing day-to-day human resources support and special projects. This role involves assisting with the maintenance and update of corporate policy documents, ensuring all paperwork for employee status changes is complete and filed appropriately, and maintaining employee files.
This position requires strong administrative skills, attention to detail, and excellent communication skills. You will work closely with the HR team to ensure that all HR-related tasks are completed efficiently and effectively.
The ideal candidate will have a certificate or diploma in Human Resources Management or a similar field. They will also have 1-2 years' experience in HR and/or OD administrative support and possess a high degree of professionalism.
The successful candidate will be able to maintain confidentiality and handle sensitive material, demonstrate exceptional time management skills, and prioritize activities in a fast-paced environment.
Key Responsibilities
- Assist with the maintenance and update of corporate policy documents
- Ensure all paperwork for employee status changes is complete and filed appropriately
- Maintain employee files
- Refers employees with employee relations issues to appropriate Sr. HR Business Partner or HR Manager
- Orders office supplies for Human Resources
- Coordinates with the Sr. HRBP or HRBP on missing and/or needed information
- Maintain system for benefit processing properly documented
Employment
- Assist with the generation of offer letters and new hire on-boarding procedures
- Conduct new hire orientation as needed
- Create new hire packets and audit new hire paperwork for completion prior to filing
- Ensure all employee documents are compliant with local labor law and that all information is entered accurately for all new hires within the first 3 days of employment
HR Systems and Benefits
- Uses the Human Resources Information System (HRIS) to perform employee record maintenance and new hire set up, including personnel folders and applicant input
- Coordinate Health and Wellness Initiatives with the Site Admin and TTEC Benefits team
- Answers basic benefits questions for employees seeking assistance
- Occasionally assist TKS with timekeeping system updates and/or general timekeeping questions from employees
Education
- Certificate or Diploma in Human Resources Management or similar is preferred
Experience
- 1 - 2 years' HR and/or OD administrative support experience required
- Human Resource Information Systems (HRIS) experience preferred
Skills
- Possess a high degree of professionalism
- Excellent oral and written communication skills
- Strong customer service orientation
- Detail oriented with high level accuracy
- Excellent reliability and attendance
- Ability to maintain confidentiality and ability to handle sensitive material
- Ability to learn quickly and multi-task
- Ability to prioritize activities in a fast-paced and dynamic environment
- Exceptional time management skills
- Exemplary standards of integrity, personal work ethic and continuous involvement in self education and development
- Understanding/knowledge of Employment Law
Other
- Available to work or travel outside normal work schedule when necessary
- Ability to work well and interact with others at varying organizational levels
- Must provide excellent customer service to all Percepta employees
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