Leading Postgraduate Recruitment Specialist

5 days ago

Brisbane, Queensland, Australia beBeeEducation Full time $60,000 - $80,000
Student Engagement Specialist

This role supports the recruitment of prospective students for postgraduate study across Australia. The student engagement team develops and executes strategic plans to guide students through the application and enrolment process.

Key Responsibilities:
  • Serve as a primary point of contact for students from across Australia seeking guidance on postgraduate study.
  • Represent partner universities and guide prospective students from inquiry to application submission and enrolment; provide thorough information about courses and coordinate with various departments.
  • Phone and Email-Based Student Outreach: contacting warm leads who have enquired about partner programs.
  • Cross-functional collaboration with marketing, academic services and student support to maintain a continuous feedback loop and share insights for product development and industry opportunities.
  • Maintain accurate records: keep student data up to date to ensure correct information regarding applications and enrolment.
Required Skills and Qualifications:
  • 1-3 years in a customer-facing role or related field.
  • Experience in sales support or education-related fields is preferred but not required.
  • Proficiency in Microsoft Office 365 (Excel, Word, Outlook).
  • Strong written and verbal communication skills; client service orientation.
  • Ability to work with integrity, confidentiality, and professional ethics.
  • Ability to work in a fast-paced environment with problem-solving and decision-making abilities.
  • Undergraduate degree in any discipline.
  • Attributes: customer-focused, student-centric, strong communication, attention to detail.
  • Location: occasional interstate travel; must reside in Australia.
Benefits:
  • A diverse and inclusive workplace culture.
  • Comprehensive benefits eligibility.
  • Personal and professional development: continuous professional and leadership development programs; tuition reimbursement for employees and their dependents.
Additional Information:

This is an Australia-based role part of the global network.

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