Worker Compensation Claims Manager

2 weeks ago

Newcastle, New South Wales, Australia beBeeCustomerFocused Full time $90,000 - $120,000
About the Role

We are seeking a dedicated professional to join our team in managing worker's compensation claims. EML is a leading provider of claims management services, aiming to support injured workers in their return-to-work journey.

Key Responsibilities
  • Deliver exceptional customer service and empathy to injured workers and employers, ensuring timely and effective claim management.
  • Manage caseloads of worker's compensation claims within legislative guidelines, maintaining compliance and delivering desired outcomes.
  • Provide accurate information, options, entitlements, and responsibilities to stakeholders, facilitating informed decision-making.
  • Conduct regular claims reviews, case conferences, or meetings with clients as required, promoting open communication and collaboration.

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