Workers Compensation Claims Specialist

7 days ago

Newcastle, New South Wales, Australia beBeeClaims Full time $80,000 - $110,000
About Our Opportunity

We are seeking a highly skilled Claims Specialist to join our team. In this role, you will play a vital part in supporting injured workers through their return-to-work journey.

Your primary focus will be on managing a portfolio of workers' compensation claims, providing exceptional customer service and ensuring timely resolution of cases.

This is an excellent opportunity for someone with experience in customer-facing roles, looking to make a positive impact in the lives of others.

  • You will provide early intervention and proactive management of claims, working closely with clients to understand their needs and concerns.
  • Effective communication and negotiation skills are essential in building strong relationships with stakeholders, including workers, employers, and healthcare providers.
  • You will be responsible for delivering high-quality service, ensuring accurate and complete information, and meeting legislative and compliance requirements.
About You

To succeed in this role, you should possess:

  • Previous experience in a customer-facing or medical-related field, with a focus on providing exceptional service.
  • Excellent communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.
  • A proactive approach, with a willingness to go above and beyond to achieve results.
  • Strong organizational and time-management skills, with the ability to prioritize tasks effectively.
  • High attention to detail, with a commitment to accuracy and quality.
What We Offer

In addition to a competitive salary and benefits package, we offer:

  • A collaborative and dynamic work environment, with opportunities for growth and development.
  • Flexibility to work from home, when fully trained in your role.
  • A comprehensive learning and development program, designed to support your career goals.
  • Quarterly recognition and reward programs, acknowledging outstanding performance and contributions.
  • A vibrant and supportive team culture, celebrating success and recognizing individual achievements.

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