Workers Compensation Scheme Specialist

1 week ago

Newcastle, New South Wales, Australia beBeeTechnical Full time $85,000 - $105,000
Job Title

A senior role for a skilled Technical Advisor to support a team of Case Managers in the workers compensation scheme. The ideal candidate will have strong technical experience, excellent communication and problem-solving skills, and a genuine care for customers.

  • Provide technical support to Case Managers throughout the claim process.
  • Review and improve claims management practices and procedures.
  • Develop strategic initiatives to achieve service and performance measures.
  • Build and maintain relationships with internal and external stakeholders.
Requirements
  • Strong technical experience in NSW workers compensation schemes.
  • Experience in managing relationships and competing stakeholder priorities.
  • Excellent time management, negotiating, and problem-solving skills.
  • Experience in coaching and supporting others.
  • Empathetic and caring nature with a focus on customer satisfaction.
Benefits Package
  • Competitive salary + super + 10% performance bonus.
  • Flexible working hours and hybrid working model.
  • Extensive well-being initiatives and discounts on insurance products.
  • Onsite learning and development team with a structured career pathway.

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