Ecommerce Manager

2 days ago


Waterloo, Australia GLUE STORE Full time
About the Role

We are seeking an experienced Ecommerce Manager to join our team at Glue Store. As a key member of our digital commerce team, you will be responsible for driving online sales growth, delivering a superior ecommerce experience, and leading the management and maintenance of our website.

Key Responsibilities
  • Trade and Achieving Sales
    • Review sales performance to budget, forecast, and last year by promotion and key web metrics
    • Proactively identify tactical opportunities to drive trade and sales uplift
    • Develop strategic plans to increase traffic and convert online sales by channel
  • Marketing and Content
    • Implement digital and content marketing plans that deliver increased engagement and conversion rates
    • Work with marketing to develop and execute the trade marketing calendar
    • Brief creative teams and manage execution across the site and all relevant channels
  • Merchandising
    • Lead and manage merchandising strategies across all categories and brand collection pages
    • Manage agency relationships and seek out opportunities to improve results
  • Inventory, Product, and Promotion Management
    • Drive sales and profit growth through product and merchandise strategies
    • Work closely with buying and planning teams on strategies that optimize online product assortments
  • UX and Conversion Rate Optimization
    • Create a leading-edge analytical, test, and learn culture
    • Actively apply customer insights and business performance data to identify areas of opportunity
  • Web Development
    • Provide technical and testing support with responsive, problem-solving abilities
    • Work with the product owner to support external dev agencies
  • Customer Experience
    • Deliver on-brand, best-in-class online customer experience
    • Apply a customer-centric approach to all work
Requirements
  • 3-5 years of experience in a similar role, preferably using Magento or Shopify
  • Preferably footwear and apparel retail or wholesale background
  • Effective written and verbal communication skills
  • Can-do attitude, hands-on, and responsive
  • Able to prioritize and meet deadlines
  • Work independently and as part of a team
  • Highly self-driven with initiative to be hands-on to support the wider team
  • Analytical skills experience with Google Analytics (or similar)
  • Highly organized with great communication skills
  • Marketing or business degree/diploma preferable

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