Senior Software Asset Manager
6 days ago
The role of a Software Asset Manager involves overseeing key managed software outcomes, including:
- Management of the Software Request resolver group in IT service management technology.
- Maintenance of the Software Asset Register and supporting documentation.
- Allocation of licenses to users and devices in software asset management technology.
- Application of software license reclamation policy.
- Support for technical teams to install software through media and keys.
This position requires:
- Demonstrated understanding of software asset management principles and standards.
- Sound technical knowledge in information technology.
- Working knowledge of IT service management tools like Service Now, Cherwell, and Remedy.
The ideal candidate should possess:
- Attention to detail and data quality accuracy.
- Ability to follow processes and procedures.
- Strong analytical and numeracy skills.
- Excellent customer relationship building and management skills.
Candidates should have:
- 2+ years' experience in a large organization in asset management or a service desk function.
- Experience using IT service management tools and managing customer-facing activities.
Applicants should hold:
- ITIL Foundation Certification.
- Software Asset Management Accreditation.
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