
Chief Software Asset Manager
1 week ago
The Software Asset Management (SAM) Associate role entails responsible delivery of key managed SAM outcomes.
Main Responsibilities:
- Manage software requests and resolver groups using IT Service Management technology.
- Maintain an accurate and up-to-date software asset register, including proof of entitlement and contract evidence.
- Allocate licenses to users and devices in the Software Asset Management system.
- Implement license reclamation policies on software inventory.
- Provide technical support for software installation.
- Respond to licensing inquiries from stakeholders.
- Maintain current software renewal calendars.
- Deliver effective reports on license position and software utilization.
- Identify and report compliance issues and potential risks.
Requirements:
- Demonstrated understanding of software asset management principles and industry standards.
- Technical expertise in IT, including proficiency in ITSM tools like Service Now, Cherwell, and Remedy.
- Strong working knowledge of Microsoft Office applications, particularly Word and Excel.
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