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Transformation Leader for Customer Experience

1 month ago

Brisbane, Queensland, Australia Suncorp Group Full time

Seize the opportunity to drive strategic transformation as an Enterprise Architect at Suncorp Group.

We're seeking a visionary leader with a passion for customer-centric architectures to join our team. As an Enterprise Architect, you will play a pivotal role in shaping our digital landscape and driving innovation across our portfolio of brands.

Achieving this requires exceptional technical expertise and leadership skills. You will collaborate closely with cross-functional teams to design and implement cutting-edge solutions that deliver seamless customer experiences.

The ideal candidate will possess a deep understanding of emerging technologies, Agile methodologies, and ArchiMate. With over 10 years of IT experience, including at least 5 years in IT architecture, you will have expertise in online and mobile applications, high-performance distributed architectures, and MarTech solutions.

You will be responsible for developing and maintaining strategic architectures for online channels, MarTech, and customer experience platforms. This will involve providing technical leadership in solution architecture, collaborating with business and IT stakeholders, and staying at the forefront of emerging technologies.

In addition to your technical expertise, you will also have strong stakeholder management and strategic planning abilities. Familiarity with Adobe Marketing Cloud and Adobe Experience Manager is a plus.

We offer a range of benefits, including flexible working options, paid parental leave, and discounts on retail stores and insurance products. Our company values diversity, accessibility, and inclusion, and we are committed to creating a culture where everyone feels valued and connected.

At Suncorp Group, we believe in investing in our people's futures through ongoing study support and career development programs. If you are passionate about customer experience, AI, innovation, and digital technologies, then this is the role for you.

  • Salary: $180,000 - $220,000 per annum
  • Location: Brisbane, Sydney, or Melbourne