Senior Housing Operations Manager

3 weeks ago


Tweed Heads, New South Wales, Australia NSW Department of Communities and Justice Full time

About the Role

We are seeking a highly skilled and experienced Senior Housing Operations Manager to join our team at the NSW Department of Communities and Justice.

As a key member of our leadership team, you will be responsible for delivering business outcomes within agreed timeframes and quality standards.

Your primary focus will be on providing guidance, training, and leadership to Client Service Teams, driving change and developing team strategies, managing Key Performance Indicators, and providing expert advice to internal and external stakeholders.

The ideal candidate will have excellent problem-solving skills, experience in writing ministerial correspondence, and the ability to communicate complex information to a range of stakeholders.

In addition, you will have the capacity to develop strategies to implement change and work within a budget, as well as develop good customer service delivery.

This is a full-time 12-month opportunity with a salary range of $101,947 to $112,849 p.a. plus employer's contribution to superannuation and annual leave loading.

We offer a range of benefits, including four weeks annual leave per year of service, salary packaging options, flexible work practices, and opportunities for learning and development and internal career progression.

If you are a motivated and experienced professional looking for a new challenge, please apply for this exciting opportunity.

Key Responsibilities

  • Provide guidance, training, and leadership to Client Service Teams
  • Drive change and develop team strategies
  • Manage Key Performance Indicators
  • Provide expert advice to internal and external stakeholders
  • Develop strategies to manage workloads and key priorities

What We Are Looking For

We are looking for an exceptional individual with:

  • Excellent problem-solving skills
  • Experience in writing ministerial correspondence
  • Ability to communicate complex information to a range of stakeholders
  • Capacity to develop strategies to implement change
  • Ability to work within a budget
  • Capacity to develop good customer service delivery

Benefits

  • Salary range $101,947 to $112,849 p.a.
  • Four weeks annual leave per year of service
  • Salary packaging options
  • Flexible work practices
  • Opportunities for learning and development and internal career progression


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