Restaurant Operations Manager
6 days ago
About Us
At Mad Mex, we pride ourselves on delivering high-quality food and exceptional customer service. We achieve this by hiring passionate individuals who share our values of Authenticity, Connection, Cheekiness, Healthiness, and Owning It. Our team members are empowered to make a real difference in their roles and are supported through ongoing training and development.
Our Mission
To build great teams and deliver an epic experience for our customers by using only the freshest ingredients in our recipes and providing a fun and inclusive work environment.
About the Role
We are seeking an experienced Restaurant Operations Manager to join our team at Tweed City. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our restaurant, including managing staff, maintaining high standards of quality and cleanliness, and ensuring excellent customer service. You will also be responsible for recruiting, training, and developing your team to meet business objectives.
Key Responsibilities
- Lead by example, demonstrating a positive attitude and a passion for delivering exceptional customer experiences.
- Manage staff performance, providing coaching and feedback to ensure high levels of productivity and quality.
- Maintain high standards of quality and cleanliness in the restaurant, adhering to company policies and procedures.
- Develop and implement effective strategies to drive sales growth and improve customer satisfaction.
- Monitor and manage budgets, controlling costs and minimizing waste.
About You
We are looking for someone with a proven track record of success in a similar role, preferably in the quick-service or hospitality industry. You should have excellent leadership and communication skills, with the ability to motivate and inspire your team to deliver outstanding results. A strong understanding of financial management and budgeting is also essential.
Benefits
We offer a competitive salary of $70,000 - $80,000 per annum, depending on experience. You will also be eligible for our bonus program, which rewards employees for meeting or exceeding targets. In addition, you will receive 50% off all meals when you work a 5-hour shift and access to our Employee Assistance Program, which provides confidential counseling services. We also offer ongoing training and development opportunities to help you achieve your career goals.
Why Work at Mad Mex?
Mad Mex is a fast-paced and dynamic workplace that thrives on our Latin roots and spicy personalities. We live our values every day and encourage our team members to do the same. If you're passionate about delivering exceptional customer experiences and want to join a vibrant and inclusive team, apply today
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