Retail Operations Manager

1 week ago


Tweed Heads, New South Wales, Australia Coles Full time

JOB SUMMARY

Award-winning Coles seeks a dedicated Retail Operations Manager to lead its team in delivering exceptional customer experiences across multiple locations. The ideal candidate will have a proven track record of leading teams, ensuring seamless operations, and driving results through efficient processes.

About the role:

  • As a key member of our Coles Services team, you will oversee daily store operations, including trolley management, cleaning services, and team supervision.
  • You will inspire your team to deliver outstanding customer service, prioritize tasks effectively, and maintain a safe working environment.
  • With strong communication and leadership skills, you will be responsible for coaching and developing your team members to achieve their full potential.
  • You will ensure that all tasks are completed safely and efficiently, adhering to company policies and procedures.

About you:

We are looking for an experienced leader who can motivate and guide their team towards excellence. Key requirements include:

  • Leadership experience with a focus on team development and performance improvement
  • Ability to lift heavy items (up to 16kg) and work on feet for extended periods
  • Excellent time management and task prioritization skills
  • A focus on safety and compliance, with a commitment to maintaining a safe working environment

Why join Coles?

At Coles, we offer a supportive and inclusive work environment, where your wellbeing and professional growth are valued. As a Retail Operations Manager, you will enjoy:

  • A competitive salary of around $85,000 - $110,000 per annum, depending on location and experience
  • Flexible work arrangements and additional leave entitlements to balance your work-life blend
  • Ongoing training and development opportunities to enhance your leadership skills
  • A chance to contribute to a dynamic and rewarding workplace culture

About us:

Coles is a leading Australian retailer, committed to making a positive impact on our customers' lives and the communities we serve. We pride ourselves on being a diverse, inclusive, and welcoming workplace, where everyone has the opportunity to grow and thrive.



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