Restaurant Operations Manager

2 weeks ago


Tweed Heads, New South Wales, Australia Mad Mex Full time
About Us

At Mad Mex, we're passionate about delivering exceptional customer experiences and building a culture that thrives on our Latin roots and spicy personalities. We're committed to providing ongoing training to support each individual's journey to achieve their goals while delivering a great experience for our Amigos.

About the Role

As an Assistant Restaurant Manager, you'll be a hands-on leader who takes charge during shifts and ensures an exceptional customer service experience. You'll be responsible for team supervision, recruitment, standards management, ordering stock, banking, opening/closing the restaurant, and training and coaching your team.

About You

We're looking for someone with loads of energy and a great passion for delivering high-quality food and services. Ideally, you'll be an exceptional leader with experience in managing business operations in a shift work environment and a proven track record of building and motivating a team.

Why Work at Mad Mex?
  • You'll be eligible for our bonus program, where you'll be rewarded when you meet or exceed your targets.
  • We're growing, with huge expansion goals, offering development opportunities.
  • As a Full-Time team member, you could be eligible for our Mad Mex Paid Parental Leave Program (up to 6 weeks paid leave for primary carer at full pay).
  • You'll get exclusive access to our Discounts platform, where you can get great discounts at various locations.
  • We offer an epic recognition program, complimentary access to our Employee Assistance Program, and ongoing training and development to help you achieve your goals.
  • You'll enjoy 50% off all meals and a free meal when you work a 5-hour shift.
  • You'll have your voice on our employee feedback platform.
  • You'll grow and develop through exposure to experienced Leaders and Regional Operations Managers.
  • We offer competitive salaries, career progression, personal development, and a great culture.
  • You'll party and join in on fun team bonding exercises.


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