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Fund Order Services Officer

2 months ago


Sydney, New South Wales, Australia State Street Full time
About the Role

We are seeking a highly skilled Fund Order Services Officer to join our team in Sydney. As a key member of our Global Delivery Business unit, you will play a critical role in servicing clients in APAC and driving the success of our organization.

Key Responsibilities
  1. Manage a team and oversee daily service delivery and production activities, ensuring seamless processing and adherence to SLAs.
  2. Approve high-value transactions, handle risk emails, and facilitate asset conversions.
  3. Monitor emails, ensure timely responses, and guide staff to handle queries professionally.
  4. Build strong relationships with stakeholders and communicate issues effectively.
  5. Manage KPIs, overtime, turnover, and other key performance metrics.
  6. Ensure controls, checklists, and compliance requirements are met.
  7. Train and develop new staff, complete performance appraisals, and identify key talent.
  8. Conduct regular team meetings and identify process gaps and risks.
Requirements
  • Bachelor's Degree in Commerce, Economics, or equivalent experience.
  • At least 8+ years of related Custody and/or Fund Accounting experience, with 2+ years in a management or supervisory role.
  • Strong interpersonal, organizational, and management skills.
  • Knowledge of securities language, Corporate Actions, and Mutual Fund accounting.
Why State Street?

At State Street, we are committed to helping our clients achieve their goals and navigate the complexities of the financial services industry. As a Fund Order Services Officer, you will have the opportunity to make a meaningful impact and contribute to the success of our organization.