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Community Relations Specialist

2 months ago

Gold Coast, Queensland, Australia SEE Civil Full time
About the Role

SEE Civil is seeking a highly skilled Community Relations Advisor to join our Operations team. This is a diverse and fast-paced role that will see you working closely with project teams to protect, support and enhance the reputation of SEE Group and its business brands.

Key Responsibilities
  • Provide on-project community engagement support or resources to project managers and projects as required or requested.
  • Assist projects with the management of public complaints and enquiries as they arise and in a timely manner, in line with the Corporate Communication Management Plan or project-specific requirements.
  • Draft and implement community liaison or stakeholder engagement management plans for projects as required, including during the tender period.
  • Write and coordinate Project Profiles for corporate and client-specific purposes.
  • Identify, draft and develop content for internal and external communications channels, including corporate social media, website, intranet and marketing collateral.
  • Identify potential media opportunities for SEE Group businesses and projects and monitor local, state and online-based media for content relating to SEE Group and its businesses.
  • Contribute to the development and drafting of corporate communications as requested.
Essential Skills and Attributes
  • Degree qualified in Marketing, Public Relations, Communications or similar.
  • 3+ years of experience in a community relations/engagement/liaison role, preferably on infrastructure projects.
  • Demonstrated ability to produce high-quality written content.
  • Proficiency in the Microsoft Office suite of applications.
  • Experience using Adobe Creative suite desirable.
  • Ability to deliver high-quality outcomes independently.
  • A positive attitude along with a willingness to undertake a variety of tasks and meet deadlines in a fast-paced, small team environment.
What We Offer
  • Competitive remuneration and a range of benefits, including salary packaging and access to Toyota Fleet Discounts.
  • Opportunities to take charge of your health and wellbeing through our Road2Health program.
  • SEE Group embraces the benefits of a diverse and inclusive workforce, offering flexible and inclusive workplaces that recognize high performance, support 'good ideas' and promote a healthy work-life balance.
  • We support the continuous learning and professional development of our employees, in turn promoting career progression through the company.
  • We celebrate the success of our employees through formal and informal rewards and recognition.
  • We have a strong organisational culture that encourages passion, innovation, collaboration, accountability, and empowerment.