Senior Customer Service Coordinator

14 hours ago


Sydney, New South Wales, Australia Insync Recruitment Group Full time

Salary: Up to $90,000 + Super Pending Experience

Australian-owned International Freight Forwarder, boasting over 20 years of success, is looking for a Senior Customer Service Coordinator. The company encourages a positive atmosphere where employees can truly thrive and enjoy their work.

The role involves providing exceptional customer service, including on-site visits. You will expand relationships with existing customers, coordinate with overseas offices, shipping lines, airlines, and co-loaders. You will also prepare and maintain client status reports for key clients and coordinate relevant documentation for processing and clearance.

Requirements:

  • Extensive local industry customer service experience is a must.
  • Proficiency in Cargowise System is preferred, but open to cross-training.
  • Strong communication skills, both written and verbal.
  • Ability to collaborate effectively within a team environment.
  • Possesses organisational skills and the ability to prioritise tasks.

Perks of the Job:

  • 1 day WFH after probation.
  • Welcome and safe workplace atmosphere.


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