
Healthcare Administrator
6 days ago
The role of a Healthcare Administrator is to provide exceptional support to patients, visitors and hospital staff by being the first point of contact in our busy medical/surgical ward.
This position requires day work on Wednesday, Thursday and Friday.
About the Role
- Deliver a warm and welcoming experience to patients, visitors and hospital staff by greeting and directing them in a courteous and professional manner.
- Respond to and manage incoming calls and inquiries for the ward with precision and efficiency.
- Maintain accurate patient records including admission, discharge and transfer documentation with utmost care.
- Ensure electronic medical records and paper files are up-to-date as required.
- Coordinate appointments, tests and procedures with clinical staff ensuring seamless operations.
- Facilitate communication between hospital departments such as radiology, pharmacy and housekeeping to guarantee effective collaboration.
- Ensure clerical supplies are stocked and ordered as needed to avoid any disruptions.
- Assist in preparing patient charts and maintaining ward filing systems with diligence.
- Process incoming and outgoing mail and internal correspondence with attention to detail.
- Guarantee confidentiality and security of patient information by adhering to hospital policies and regulations.
- Provide administrative support to nursing and medical staff as needed to ensure smooth operations.
Qualifications and Skills
- Prior experience in a healthcare or administrative role is highly desirable.
- Proficiency in Microsoft Office and electronic health record systems is essential.
- Excellent communication and interpersonal skills are vital for success in this role.
- Strong organizational and multitasking abilities are necessary to handle multiple tasks efficiently.
- Ability to work in a fast-paced, sensitive environment with high accuracy is crucial.
- Knowledge of medical terminology is advantageous but not mandatory.
Benefits
We offer an inclusive and welcoming culture where you can grow professionally and personally.
Others
Our organization has over 130 years' experience and employs approximately 18,000 staff and volunteers.
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